CATALINA VIEJO LOPEZ DE RODA

Shop Policies


PAYMENT

All payments are made via PayPal through the shop's checkout. Personal checks are also accepted. If interested in paying with a check contact the artist.

Payments in installments for works over $200 are also accepted. If you are interested in paying for an artwork in installments please contact the artist with your intended payment plan. In the past, clients have chosen to pay weekly or monthly installments depending on their budgets and convenience. A 25% non-refundable deposit is required upfront. Works of art are not shipped until the last payment has been made.


RETURNS

ALL SALES ARE CONSIDERED FINAL, so please check the descriptions and images carefully. We are very thorough and take a lot of care in describing and photographing each artwork as accurately as we can. Please keep in mind that colors may vary slightly between computer and screen monitors.

If you have any questions, would like more photos of an item or have any concerns, PLEASE DO NOT HESITATE TO EMAIL US BEFORE PURCHASE. We want all our customers to be satisfied with their orders. If there was a significant error in the listing, please contact us.


SHIPPING

 U.S Free Shipping!  

Currently we are offering free shipping to anywhere in the U.S. Shipping via USPS includes tracking and insurance as well as signature confirmation. We understand that signature confirmation may be an inconvenience to those who are away from home, but it is of extreme importance that the artwork arrives safely to your hands. If you would like to waive the signature confirmation, let us know when you purchase the piece. Catalina Viejo Lopez de Roda is not responsible for lost or stolen packages. Artworks will be shipped within 3 business days of cleared payment.


International Orders

There is a flat fee of $25 to ship anywhere else in the world. Shipping is first class and does not include insurance. If you would like insurance please contact us before purchasing so we can offer you an accurate insurance cost estimate. We are not responsible for lost or stolen packages that have no insurance. International orders may take anywhere between 10 - 30 days depending on your location and customs in your country. Unfortunately, we do not ship to Italy or Taiwan due to their strict customs rules regarding artworks.