Please note I am traveling! Art will be shipped in March. Postcards and totes can be shipped sooner
CATALINA VIEJO LOPEZ DE RODA

Shop Policies

 

PAYMENT

All payments are made via PayPal or Stripe (Mastercard, Visa, American Express etc) through the shop's checkout. Personal checks are also accepted. If interested in paying with a check contact us. Orders are shipped once a check has been deposited and cleared.

As of February 2023 payments in installments are also accepted! You can now pay over the course of 6 months (interest free) or through Pay in 4 (your payment is divided into 4 payments).  These options are available through a third party, either Apple Pay or PayPal and their terms of agreement in spreading the payments is with them, not the artist. 

 

RETURNS

ALL SALES ARE CONSIDERED FINAL, so please check the descriptions and images carefully. We are very thorough and take a lot of care in describing and photographing each artwork as accurately as we can. Please keep in mind that colors may vary slightly between computer and screen monitors.

If you have any questions, would like more photos of an item or have any concerns, PLEASE DO NOT HESITATE TO EMAIL US BEFORE PURCHASE. We want all our customers to be satisfied with their orders. If there was a significant error in the listing, please contact us.

 

SHIPPING

 U.S Free Shipping!  

Currently we are offering free shipping to anywhere in the U.S. Shipping via USPS includes tracking and signature confirmation. We understand that signature confirmation may be an inconvenience to those who are away from home, but it is of extreme importance that the artwork arrives safely to your hands. If you would like to waive the signature confirmation, let us know when you purchase the piece. If you choose to waive the confirmation signature, Catalina Viejo Lopez de Roda is not responsible for lost or stolen packages. Artworks will be shipped within 3 - 5 business days of cleared payment.

 

International Orders

There is a flat fee of $25 to ship anywhere else in the world. Shipping is first class and does not include insurance or signature confirmation. If you would like insurance please contact us before purchasing so we can offer you an accurate shipping with insurance cost estimate. We are not responsible for lost or stolen packages that have no insurance. International orders may take anywhere between 10 - 30 days depending on your location and customs in your country. Also, keep in mind that for certain countries additional customs fees may apply once the item arrives. Unfortunately, we do not ship to Italy or Taiwan due to their strict customs rules regarding artworks.